Q. The cord connected to the electronic ballast cannot be removed.
A. The cord can be removed by pulling it while pressing the mounting base below the black connector (in the case where the electronic ballast is placed on the floor, etc.).
Q. Metal halide lamp and NA lamp do not turn on.
A. Install the lamp again and check for poor contact. If the lamp still does not turn on, bring the lamp to your dealer.
Q. I am not sure about the color variations of metal halide lamp. Which one should I choose?
A. NAMH is a metal halide lamp with high color rendering properties. It produces natural colors close to fluorescent NA Lamp. On the other hand, NAG helps the green aquatic plants look more vivid. There is no...
Q. Is it possible to connect Solar I to NA Control Timer?
A. Yes. Only one unit of Solar I can be connected to NA Control Timer (for Grand Solar I as well, only one unit can be connected). NA Control Timer is designed for up to 200W per electrical...
Q. The instruction says that the lamp needs to be replaced once a year. Will there be any trouble if I don’t replace the lamp?
A. For both fluorescent and metal halide lamps, it is advisable to replace it about once a year. Illumination level of fluorescent lamp substantially lowers in 6 months to 1 year. Therefore, fluorescent lamp...